Frequently asked questions

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Algorithms and strategies
What are Finaur strategies
Rule based models that show how a trading plan behaves on live and historical data. Each strategy includes regime checks, setup logic, entries, exits, and risk rules. Educational and analytical only, not personalized advice.
Do strategies show buy and sell
Yes. Templates plot buy and sell markers in real time on TradingView and inside the Lab. They demonstrate model behavior on current data. They are examples for research and practice, not recommendations to act.
Why choose Finaur over signal groups
You get transparent rules, a public archive, and discipline metrics that reveal execution quality. No hype, no cherry picking, and a clear method note for every template.
Manual or automated
Both. Follow a checklist for planned execution or view automated markers as model output. Finaur never executes orders for you. Any connector is limited to data import.
How are strategies validated
Walk forward testing, realistic entry delay, and conservative costs. We show sample size, drawdown, and sensitivity. We avoid look ahead effects.
Can I adapt or build my own
Yes. The Strategy Lab lets you tune parameters and compose rule blocks. Enterprise clients can request custom adapters.
How do I access signals
On TradingView through our templates and in the Lab dashboard. You can export markers as CSV or JSON for journaling and review. Every marker is timestamped in the archive.
Which markets are supported
Core templates cover S and P 500, Nasdaq 100, Bitcoin, Ether, Gold, WTI, and EUR USD. More equities, ETFs, and crypto assets are added by demand and data quality.
Is this investment advice
No. Even with buy and sell markers, outputs are model demonstrations. They do not account for your personal situation and must not be treated as advice.
Basics
What is Finaur
A behavioral finance platform that unites strategies, discipline training, and education. You measure habits with the Discipline Score, track biases, and learn with evidence based tools.
Who is Finaur for
Active traders and investors who want model based strategies with structure, accountability, and clear feedback on execution quality. Teams and educators can standardize training and review.
What are Insights, Strategy Lab, Academy, and Arena
Insights are educational research dashboards. Strategy Lab is a sandbox for templates and paper signals. Academy delivers short courses on risk and psychology. Arena runs challenges that reward discipline rather than profit alone.
Trading personality profile
What is the trading personality profile
An adaptation of the Lumenism profile for financial decisions. It maps temperament traits to discipline risks such as urgency seeking, hesitation, rule rigidity, and loss aversion. It guides which rituals and guardrails you see first.
Does it change over time
Yes. It updates as you retake the questionnaire and as behavior evidence accumulates. History keeps past versions with timestamps.
Does it affect the Discipline Score
No. The score remains objective. The profile only adjusts coaching prompts and nudges.
Discipline and bias tracking
What is the Discipline Score
A weekly score from zero to one hundred that captures plan adherence, stop integrity, sizing consistency, overtrading control, and hygiene signals such as journals and checklists. It is a training metric, not a promise of returns.
How is the score calculated
Inputs are normalized, weighted, and capped to avoid noisy swings. Weeks with very few trades are marked as learning mode. A method note is available in app and a longer note sits in the transparency archive.
What improves the score
Plan the trade, size within limits, respect stops, journal promptly, and follow cooldown rules. Avoid revenge behavior.
What is the Bias Tracker
A logger that tags trades with common patterns such as urgency chasing, hesitation, premature exit, size creep, and stop dragging. It feeds the score and your habit reports.
Weekly and monthly market predictions
What do weekly predictions include
A probabilistic outlook for the next trading week with baseline and alternative scenarios, confidence bands, key drivers, invalidation levels, and a short playbook.
What do monthly predictions include
A one month outlook that blends regime detection, macro nowcasts, seasonality, breadth, volatility, and trend features. You also get a risk map and what would change our view.
Free versus paid
Free users see headline probabilities and a single chart per covered asset. Paid users get the full asset list, confidence bands, playbook levels, historical hit rates, method notes, and mid period updates when regimes shift.
Accuracy and proof
No guarantees. We publish rolling Brier score, directional hit rate, and calibration charts in the transparency page. Every note is archived with time and integrity hash.
Are predictions advice
No. Predictions are educational research. Use them to plan scenarios and prepare checklists. Your risk rules come first.
Plans and packs
Can I buy products separately
Yes. You can subscribe to Academy, Strategy Lab, or Market Reports on their own, or choose a bundle.
What packs are available
Discipline Pack includes Discipline Score and Bias Tracker. Strategy Pack includes the Lab and paper signals. Market Reports Pack includes weekly and monthly predictions with alerts. All Access includes everything at a better price.
Can I switch or cancel
Yes. Upgrades apply immediately with a prorated charge. Downgrades and cancellations apply at the next renewal. You keep access until the end of the paid period.
Refunds
We refund in clear cases of accidental charge or technical failure. Contact support within fourteen days.
Data and integrations
Can I import trades
Yes. Use the CSV template in settings. Broker connectors are added over time. Import uses secure tokens when required.
Can I export my data
Yes. You can export journals, trades, scores, and paper signals as CSV or JSON.
Do you offer an API
A read API for exports is planned for Enterprise. Contact us if you need early access.
Security and compliance
How is my data protected
Managed Postgres with row level security, encryption in transit and at rest, role based access, signed object links, and audit logs for sensitive actions.
Do you share personal data
We do not sell personal data. Vendors for payments, analytics, and storage operate under data agreements. See the privacy policy for the vendor list.
Are you GDPR compliant
Yes. Consent controls, data export, and deletion are available. Contact privacy@finaur.com for any request.
Is any of this advice
No. All content is educational or analytical. Nothing is a recommendation to buy or sell a security.
Account and app
Devices and browsers
Recent versions of Chrome, Safari, Firefox, and Edge on desktop and mobile. Enable cookies and scripts. Allow third party cookies for checkout.
Languages
English now. Spanish and Romanian are planned.
Password reset
Use the reset link on the sign in page. If you registered with a social provider, sign in with that provider.
Status page
A public status page shows uptime and incidents. The link is in the footer.
Support
How do I contact support
Email support@finaur.com. For billing, use the customer portal link in settings.
How do I report a bug
Send steps to reproduce, device and browser, and screenshots. We track and reply with status.
Can I request a feature
Yes. Use the feedback form in app. We prioritize features that improve measurement, training, and transparency.